Report an Outage

If this is a life-threatening emergency, call 911.

Known Outages

To view a map with current outages, click here.

By Phone

To report an outage by phone, call 800.223.4832 and have the service address, meter number or account number handy. If your call is answered by our automated system, please know that it is the same as speaking with a Customer Service Representative: your report will be sent immediately to our 24/7 Control Center.

Via SmartHub

Use SmartHub. Log in and click Report an Outage. We’ll already know your service location.

Via TextPower

Use TextPower to send us a text message.

Home Solutions

Did you know GVEC offers more than electricity? Learn about our other services: AC/Heating sales and service, high-speed wireless and Fiber optic Internet service, solar technology and more.

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From wireless high-speed internet to Fiber to the Home, GVEC offers you exceptional service from a local company you know and trust.

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Stay current on our news and monthly articles as well as get valuable energy efficiency tips and much more.

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